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Service Desk

BASF protects its employees, business partners and sites, as well as the know-how of the company, against influence by unauthorized persons.

To this end, BASF evaluates relevant worldwide developments in areas like crime, terrorism, risks to sensitive information as well as computer and cyber crime on a daily basis.

Based on this expertise, BASF defines global guidelines, objectives and measures required for the protection of sites, plants, sensitive business information and business travelers on the basis of global guidelines.

The guidelines are then implemented in the Responsible Care Management System, which comprises the global directives and requirements which BASF updates continuously.

Rhea's service desk delivers functional assistance towards site visitors in preparing and pre-announcing their visit to the BASF site, as well as understanding the guidelines before entering the site.